The Operator Era

Mary O’Carroll is one of the most influential voices in legal operations. After pioneering modern legal ops at Google, she helped build and lead CLOC, shaping standards for metrics, outside counsel management, and legal tech adoption. She’s since held senior roles across the legal ecosystem—vendor, community, and law firm operations—bridging in-house, firms, and technology with unrivalled practical insight.

Antti Innanen is an AI strategist and legal design leader, known for making complex systems human-centred. As CEO of Dot and founder of LEGIT, he helps professional-services teams adopt generative AI with practical, ethical methods. He is the author of PROMPTED: How to Create and Communicate with AI, a hands-on guide to mastering prompting as conversation, collaboration, and craft at scale.

Annmarie Carvalho is a former family solicitor turned therapist, trainer and coach, and founder of The Carvalho Consultancy (TCC). She helps lawyers thrive under the pressure of fast-scaling companies, combining lived legal experience with clinical insight into stress, burnout and workplace relationships. Known as “the lawyers’ therapist”, she leads a multi-award-winning team providing therapy, coaching and wellbeing training.

Nicolette Nowak is General Counsel at Beamery, where she leads in-house legal for a high-growth SaaS company. Nicolette has deep experience advising fast-growth tech companies in the UK and US on issues such as commercial contracting, and partnering closely with sales and product to unblock revenue. She also brings deep privacy and data-protection experience, helping fast-growth tech teams manage regulatory risk at pace.

Sally Roberts is General Counsel at Accel in London, advising on venture investments, exits and broader corporate matters. She leads legal support for deal negotiation and execution, partnering closely with investors and founders on governance and transaction strategy. A UK-qualified solicitor (admitted 1998), she trained in London and brings deep experience across the European venture capital ecosystem.

Ritika Pai is a Partner at ICONIQ Growth, investing in high-growth software and AI companies and supporting founders through scaling and global expansion. She helped establish ICONIQ Growth’s European presence, working from London while staying closely connected to the firm’s broader investment team. Her work spans sourcing, deal execution and long-term portfolio support across Europe and the US.

Daniel Glazer is an American technology lawyer, strategic business advisor, and the founding partner of Wilson Sonsini's London office. Daniel advises high-growth UK and other European technology and life sciences companies on raising capital, expanding their businesses into US markets, and connecting with US investors, corporates, advisors, and other stakeholders.

Kate Gaskell is CEO of Flex Legal, the alternative legal services platform supplying flexible legal talent to in-house teams and law firms. She previously held senior strategy and transformation roles at LexisNexis UK, and earlier practised as a City lawyer across banking, finance and capital markets, including at Allen & Overy and Norton Rose.

Mary O’Carroll is one of the most influential voices in legal operations. After pioneering modern legal ops at Google, she helped build and lead CLOC, shaping standards for metrics, outside counsel management, and legal tech adoption. She’s since held senior roles across the legal ecosystem—vendor, community, and law firm operations—bridging in-house, firms, and technology with unrivalled practical insight.

Antti Innanen is an AI strategist and legal design leader, known for making complex systems human-centred. As CEO of Dot and founder of LEGIT, he helps professional-services teams adopt generative AI with practical, ethical methods. He is the author of PROMPTED: How to Create and Communicate with AI, a hands-on guide to mastering prompting as conversation, collaboration, and craft at scale.

Annmarie Carvalho is a former family solicitor turned therapist, trainer and coach, and founder of The Carvalho Consultancy (TCC). She helps lawyers thrive under the pressure of fast-scaling companies, combining lived legal experience with clinical insight into stress, burnout and workplace relationships. Known as “the lawyers’ therapist”, she leads a multi-award-winning team providing therapy, coaching and wellbeing training.

Nicolette Nowak is General Counsel at Beamery, where she leads in-house legal for a high-growth SaaS company. Nicolette has deep experience advising fast-growth tech companies in the UK and US on issues such as commercial contracting, and partnering closely with sales and product to unblock revenue. She also brings deep privacy and data-protection experience, helping fast-growth tech teams manage regulatory risk at pace.

Sally Roberts is General Counsel at Accel in London, advising on venture investments, exits and broader corporate matters. She leads legal support for deal negotiation and execution, partnering closely with investors and founders on governance and transaction strategy. A UK-qualified solicitor (admitted 1998), she trained in London and brings deep experience across the European venture capital ecosystem.

Ritika Pai is a Partner at ICONIQ Growth, investing in high-growth software and AI companies and supporting founders through scaling and global expansion. She helped establish ICONIQ Growth’s European presence, working from London while staying closely connected to the firm’s broader investment team. Her work spans sourcing, deal execution and long-term portfolio support across Europe and the US.

Daniel Glazer is an American technology lawyer, strategic business advisor, and the founding partner of Wilson Sonsini's London office. Daniel advises high-growth UK and other European technology and life sciences companies on raising capital, expanding their businesses into US markets, and connecting with US investors, corporates, advisors, and other stakeholders.

Kate Gaskell is CEO of Flex Legal, the alternative legal services platform supplying flexible legal talent to in-house teams and law firms. She previously held senior strategy and transformation roles at LexisNexis UK, and earlier practised as a City lawyer across banking, finance and capital markets, including at Allen & Overy and Norton Rose.