Ep.8 | Jake Jones | Are AI Agents the answer to legal bottlenecks?

In this episode of Brief Encounters, Richard is joined by Jake Jones.

Jake is the Chief Product Officer and Co-Founder at Flank.  He’s been at the forefront of leveraging automation and AI to transform how businesses, especially in the legal world, operate for the last seven years. 

Richard and Jake discuss the evolution of legal automation and the impact of AI on legal services, sharing their insight on the unique challenges faced by legal teams and how AI can resolve them. 

The pair then discuss the emergence of AI agents and the importance of understanding the technology's capabilities in order to harness it for a wide range of legal tasks. Finally, they touch on the adoption challenges products can face when it comes to large enterprises and the future role of lawyers in an increasingly automated landscape. 

The question is, is the legal profession ready to embrace this agentic future? 
Key takeaways from this episode:

• Flank was founded to bridge the gap between legal services and consumers.
  
  
• The introduction of ChatGPT marked a pivotal moment for legal tech.
  
  
• AI agents can resolve requests autonomously, enhancing efficiency.
  
  
• Legal tech categories are evolving with the rise of AI.
  
  
• Understanding the appetite for automation is crucial for legal teams.
  
  
• The intelligence of AI models is a key factor in legal automation.
  
  
• Innovative legal teams are essential for adopting new technologies.
  
  
• AI agents will change the role of lawyers significantly.
  
  
• Maintaining the human element in legal services is vital.
  
  
• Adoption challenges in large enterprises require strategic solutions.

Jake's links:

Website: https://www.getflank.ai/ 

LinkedIn: https://www.linkedin.com/in/jake-jones-b8769b75/