The Importance of Avoidable Risk in Customer Contracts: the questions every GC needs to ask

Most businesses spend their energy on the risks they can't control, while the ones hiding in their own contracts go unchecked.

In this session, run by Capsule Insurance, you'll hear real claims scenarios where contract wording decided who paid. We'll look at how risk exposure shifts as your business scales, and why contracts signed at seed stage can outgrow the cover you originally took out, something VCs will absolutely have opinions on at your next raise.

We'll also get into AI exposure specifically: cyber and PI underwriters are asking sharper AI governance questions than ever, and a shaky answer is already costing some businesses extra scrutiny or exclusions.

You'll leave with a practical framework for building a contract-aware risk strategy: legal review before you sign, insurance review of what's left, and a clear sense of where the gaps might be sitting right now.

Come with your trickiest MSA or contract question ready for the Q&A.