The Bundle | March 2023

How do Monzo's legal and operations team work together? What kind of legal challenges do ops experts at HandsHQ, Workbounce, and Tech Nation have to handle? Find out in The Bundle, in partnership with Operations Nation.

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Introduction

What is an operations role?

Charlene Chen, co-founder of Operations Nation, kicks off The Bundle with a look at the various tasks operations experts have to handle, and what you can expect from this quarter's issue.

Charlene Chen

Co-founder of Operations Nation

Chapter 1

Juggling legal work at HandsHQ

If you're the Head of Operations at an early-stage business, how do you tackle complex legal work as efficiently as possible, alongside all the other responsibilities that fall on your plate? Chrissie Smith, Head of Operations at HandsHQ, shares her thoughts.

Chrissie Smith

Head of Operations at HandsHQ

Chapter 2

One team, one dream: how legal and operations collaborate at Monzo

Efficiency is everything when you’re a lean team at a fintech giant like Monzo. How do legal and operations work together to enable the business? Experts in Monzo’s legal and operations teams share their experiences.

Hannah MacDonald

Supplier Operations Lead at Monzo

Rhys Edwards

Principal Legal Counsel at Monzo

Chapter 3

Approving contracts in seconds through Juro

Koombea wanted to enable sales and HR with self-serve templates and a contract repository. Find out how they achieved all this and more with Juro.

Nicolas Costa

Director of Customer Ops and Account Management at Koombea

Jonathan Tarud

CEO and Founder at Koombea

Chapter 4

Writing a user-friendly employment contract: dos and don’ts

If a candidate is about to join the business as an employee, the first point of action is to sign an employment contract - so how can in-house lawyers draft clear, engaging contracts that people actually want to sign? Andrew Ormerod, Operations Coach at Tech Nation, shares his top tips.

Andrew Ormerod

Chapter 5

Overcoming legal challenges as you build and scale a business

Building and scaling a business is tough enough - so when it comes to handling legal work on top of other founder responsibilities, what are the key learnings? Rowan Bailey, founder of Workbounce, shares his thoughts in this interview.

Rowan Bailey

Co-founder of Workbounce

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