Revealed: what the business actually wants from legal

Legal teams always say they want to 'enable the business'. But has anyone asked the business what they want? Hear directly from key internal clients in the C-suite, sales, HR, operations, board members and investors about their expectations of legal.

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What’s inside?

When are lawyers at their most useful? What qualities do they need and what should their objectives be? Which behaviours are valued – and which have the potential to frustrate? How can lawyers help their colleagues to do their jobs better? Internal clients, from CEO through to people and operations teams, share their experiences with legal teams at exciting companies like Onfido, Relativity, Duco and Peakon. The top-tier investors who advise on hiring lawyers weigh in too.

Introduction

What does the business want from its in-house legal team?

Legal leaders say they want to "add value to the business" - but what does the business expect from its legal team? Juro CEO and co-founder, Richard Mabey, sets out the key questions answered in this eBook.

Richard Mabey is the CEO and co-founder of Juro, the intelligent contract automation platform. Under his leadership, Juro has scaled rapidly, backed by $38 million in venture funding from prominent investors including Eight Roads, USV, Point Nine Capital and Seedcamp, and the founders of companies like Indeed, Gumtree and Wise.

Richard trained and qualified at Freshfields Bruckhaus Deringer, working as an M&A associate in London and New York. He gained an MBA from INSEAD, and then spent time at LegalZoom, learning to build legal tech products.

Frustrated by the manual legal processes that slow down businesses, Richard co-founded Juro in 2016, with a mission to help the world agree contracts faster. Beyond Juro, he hosts the "Brief Encounters" podcast, makes angel investments, and supports other ambitious ventures from the boardroom. Richard is a Fellow of the RSA, an adviser to The Entrepreneurs Network and sits as a Non-executive Director of Bright Blue.

Chapter 1

How legal can enable sales operations

Peakon's head of revenue ops, Rowan Bailey, explores the different ways he collaborates with the legal team - and how the legal function can add strategic value when his team needs it most.

Rowan Bailey is the Co-founder of Workbounce, and was previously Head of Revenue Operations at Peakon. Rowan has an MSc from the University of Nottinghamin Entrepreneurship and International Business, and a BSc in Physcology.

Chapter 2

How legal can enable sales leadership

Sales teams are laser-focused on one thing: closing. James Boreham, Juro's Director of Sales, explains how legal can adopt a mindset that drives this objective forward and enables sales teams to succeed.

James Boreham is the VP of Sales at Legl, a platform that streamline modern law firm operations to create efficiencies.

Before joining Legl, James was the VP of Sales at Juro where he led a 24 person sales team and grew revenue rapidly. James has a background in Economics, with a BA from The University of Manchester.

Chapter 3

How legal can enable HR

As the business scales, cooperation between legal and HR is imperative. Relativity's CHRO, Beth Clutterbuck, explains how legal can enable and support people teams globally.

Beth Clutterbuck is the Chief Human Resources Officer at Relativity, a SaaS company with more than 300,000 users in approximately 40 countries. Before joining Relativity, Beth served in roles such as the Global Head of Organisation Development at HSBC, VP Global Head of People at Deliveroo, and Chief People Officer at Cloudreach.

Chapter 4

How legal can enable finance

Having legal knowledge in-house is invaluable for finance leaders at scaling companies. Duco's Danielle Price explains how lawyers can pair this knowledge with data to help finance forecast and deliver results.

Danielle Price is the CFO at Duco where she is responsible for the design and execution of strategic growth planning, capital allocation, and M&A workstreams. Before her promotion to CFO, Danielle was the Head of Finance and Operations at Duco, where she led support functions including legal, HR, business operations, facilities, and finance.

Chapter 5

How legal can enable the CEO

Find out what the CEO of one of Europe's fastest-growing companies expects from his legal team. What does *really* good look like, according to Onfido's Husayn Kassai, and how do you find the right team to make it happen?

Husayn Kassai is the CEO of and Founder of Quench.ai, and was also the founder of Onfido, a tech company that simplifies digital identity verifications. Husayn is an established entrepreneur and has a background in Economics and Management, which he studied at Oxford University.

Chapter 6

The investor perspective

When the company hits rapid growth, and it's time to partner on funding rounds and growth initiatives, what are board members looking for from that all-important first legal hire?

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