Ep.3 | Chantelle Zemba | How Deliveroo scaled legal from startup to FTSE 100

In this episode of Brief Encounters, the exciting new podcast series, leading voice in legal AI and CEO of Juro, Richard Mabey, is joined by Chantelle Zemba.

Chantelle is the General Counsel of Deliveroo, former commercial lawyer at Norton Rose Fullbright, and leader of one of the best legal teams in the business.

Richard first met Chantelle 8 years ago, when they were both starting out at Juro and Deliveroo respectively. In this exciting episode, Chantelle shares her insight on how she built a top-tier legal team at Deliveroo from 10 lawyers to 63, through countless funding rounds, an IPO and beyond. They talk about building and maintaining a strong culture, focusing on your role as a leader, and how technology can help you stay focused on what really matters

Key takeaways from this episode:

• The legal team at Deliveroo has grown from 10 lawyers to 63, with a focus on hiring high-quality people and maintaining alignment in culture.
• Leadership development is crucial for the success of a legal team, and it should be treated as a separate skill that requires research and practice.
• Legal operations, such as using technology platforms like Juro, can streamline processes and enable the legal team to focus on strategic work.
• Maintaining high performance requires active performance management and a strong leadership purpose.
• Building a successful legal team involves hiring the right people for key roles and creating a strong team culture.

Chantelle's links:

Website: Deliveroo.co.uk

LinkedIn: https://www.linkedin.com/in/chantelle-zemba-39530085/