Juro Referral Programme Terms

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YOUR ATTENTION IS DRAWN IN PARTICULAR TO CLAUSE 8 WHICH LIMITS JURO’S LIABILITY TO YOU

1. About us

We’re Juro Online Limited (known as Juro), a company registered in England and Wales under company number 09684844. Our registered office is at 1 Long Lane, London SE1 4PG, United Kingdom.

2. How to contact us

You can contact us by email at partners@juro.com.

3. These terms

3.1. These terms apply to Juro’s referral programme. You can only take part in our referral programme if you are at least 18 years old, agree to these terms, have signed up using our online form, and been accepted on to the programme by our partnerships team (we’ll confirm this to you by email, if you’re accepted).

3.2. When we say we, us or our in these terms, we mean Juro. When we say you or your in these terms, we mean the person making a referral as part of our referral programme.

3.3. We can change these terms at any time by posting an updated version on our website. The terms that apply to each referral will be those in force at the time you made the referral.

3.4. We’ll handle your personal information in line with our privacy policy.

3.5. Juro may terminate the referral programme (and these terms) at any time by giving notice to you using the email address you provided when you signed up. You may terminate your participation in our referral programme at any time by giving notice to partners@juro.com. Termination does not affect any accrued rights and liabilities of either party up to the date of termination. If Juro terminates, you will still be eligible to receive rewards for any valid referrals you made before termination, in accordance with these terms. If you terminate, you won’t be eligible to receive rewards for any valid referrals you made before termination. Termination does not affect any provisions that expressly or by implication survive termination.

4. Referrals

4.1. Here’s how you make a referral:

4.1.1. Identify someone you know personally at a business that you think might be interested in becoming a Juro customer.

4.1.2. Introduce Juro to that person by sending a personalised email, copying partners@juro.com. The email must be to a named individual’s business email address (for example: joe.bloggs@customer.com).

4.2. We’re looking for new, personal introductions. That means the following do not count as valid referrals:

4.2.1 Introductions to businesses that are already Juro customers.

4.2.2 Introductions to generic email addresses (for example: sales@customer.com).

4.2.3 Introductions to non-business email addresses (for example: joebloggs@gmail.com).

4.2.4. Introductions to businesses we’re already speaking with about buying a Juro subscription, determined by whether we have already identified them in our CRM system as an active prospect before we receive your email.

4.2.5 Introductions to businesses already introduced by someone else within the last six months, determined by which email introduction we receive first.

4.2.6. Introductions to people you don’t personally know.

4.2.7. Any introductions we (in our sole discretion) determine are not within the spirit of our referral programme. For example: automated introductions you make using a bot or script.

4.3. If you don’t comply with these terms, introductions you make will not count as valid referrals and any valid referrals you have previously made will be void.

5. Your rewards

5.1. If you make a valid referral and that person’s business becomes a sales qualified opportunity (determined in our sole discretion) within six months after the date of your referral, then we’ll pay you £500. This is your SQO reward.

5.2. The SQO reward is not available if: (a) the business is already a sales qualified opportunity when you make the referral; or (b) the business has been a sales qualified opportunity within 12 months before the date of your referral.

5.3. If you make a valid referral and that person’s business becomes a Juro customer and pays its first invoice in full within six months after the date of your referral, then we’ll pay you an amount equal to 10% of the recurring revenue we actually receive from that customer in respect of the first year of that customer’s Juro subscription. This is your closed deal reward.

5.4. We’ll contact you promptly if a referral you make has made you eligible for a reward. We’ll get your payment details so we can pay you within 30 days of the conditions for a reward being met by bank transfer. It’s your responsibility to understand and correctly pay any taxes due on the reward. You must tell us if your bank details change or are incorrect. We won’t make repeat transfers if they’re wrong.

5.5. In some rare cases, we may delay confirming a closed deal reward (for example: where we agree to delay a customer’s payment schedule beyond six months after your referral, or where we agree to a customer break right during the first year that affects whether we receive full payment). If that happens, we’ll try to honour the spirit of the referral programme, but the decision whether to confirm a closed deal reward is at our sole discretion, and our decision is final.

6. The customer's rewards

6.1. If you make a valid referral and that person’s business becomes a Juro customer within six months after the date of your referral, then we’ll give that customer a 10% discount on its first year recurring fees compared with our standard fees. This is the referral programme discount.

6.2. The referral programme discount doesn’t apply to one-off fees (for example, onboarding fees) and cannot be exchanged for cash. The referral programme discount cannot be combined with any other discounts or offers, and Juro may remove it if the customer does not comply with the terms of its agreement with Juro.

7. Other rules

7.1. Our referral programme isn’t exclusive to you. Others can take part in our referral programme.

7.2. You don’t have authority to get orders from or enter contracts with anyone on Juro’s behalf. You must not act like you do either. That means you must not make statements or give promises or guarantees about Juro.

7.3. Don’t use any promotional materials to make referrals, unless we’ve supplied them to you and approved their use.

7.4. Don’t make, receive, or accept any secret income, profit or other benefit in connection with our referral programme.

7.5. Don’t do anything which will harm our reputation.

7.6. Apart from the rewards, our referral programme isn’t remunerated. We won’t pay you any other fees or reimburse any expenses you incur.

7.7. You must comply with the law in connection with our referral programme. Don’t offer, accept or give any bribes, improper payment or advantage, or allow those things to be made or received on your behalf anywhere in the world.

7.8. We’ll share some confidential information with you (for example, details of our ideal customer profile and how we qualify sales opportunities). You must keep this information secret, you must not disclose it to anyone else, and you must only use it for the purpose of our referral programme. You agree to delete any copies of that information that you have when we ask you to.

8. Juro's liability is limited

YOUR ATTENTION IS DRAWN IN PARTICULAR TO THIS CLAUSE

8.1. The extent of our liability to you under or in connection with our referral programme (regardless of whether that liability arises in tort, contract, or in any other way and whether or not caused by negligence or misrepresentation) is as set out in this clause 8. This clause 8 survives termination of these terms.

8.2. Subject to clause 8.4: (a) Juro’s liability will not exceed £1,000 in total; (b) Juro is not liable for any consequential, indirect or special loss; and (c) Juro is not liable for any of the following (whether direct or indirect): loss of profit, loss of opportunity; loss of savings, discount or rebate (whether actual or anticipated); or harm to reputation or loss of goodwill.

8.3. All warranties and conditions, whether express or implied by statute, common law or otherwise are excluded to the maximum extent permitted by law.

8.4. Juro’s liability is not limited in any way in respect of: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other losses which cannot be excluded or limited by applicable law.

9. General

9.1. No third party rights. Nobody other than us or you has any right to enforce any of these terms.

9.2. No assignment. You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer.

9.3. Unenforceable terms. If any provision of these terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.

9.4. No waiver. If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in that or any other situation where you breach these terms.

9.5. Variations. You may not vary these terms, unless we expressly agree in writing. We can vary these terms as set out in clause 3.3.

9.6. Entire agreement. You and we both agree that these terms constitute the entire agreement between you and us in relation to our referral programme. You acknowledge that you have not entered into these terms in reliance on any representation or warranty that is not expressly set out in these terms and that you will have no claim for innocent or negligent misrepresentation on the basis of any statement in these terms.

9.7. Governing law and jurisdiction. These terms and any dispute arising out of or in connection with them, their subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with, the laws of England and Wales. You and us both irrevocably agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these terms, their subject matter or formation (including non-contractual disputes or claims).

Last updated: 21 November 2024

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