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"The best thing about Juro is how well the platform’s functionality and flexibility support the entire business — not just the legal team"
Fazz Financial is a fast-growing fintech business operating across Southeast Asia. In Singapore, its legal function is intentionally lean: two senior legal counsels and the Chief Legal Officer support a team of around 80–100 people. With such a compact structure, the team depends on efficient, reliable processes to keep pace with the business.
We spoke with Thao Pham, Senior Legal Counsel, about how Fazz centralized its contracting in Juro, halved turnaround times for sales, and gave the whole company new visibility into contract activity.
Before Juro, Fazz Financial’s contracting process was spread across a patchwork of disconnected tools. Contract requests came through Notion. Drafting and review happened in Google Docs. Redlines and approvals were buried in long email threads, while signatures lived in separate eSigning tools.
This fragmentation created friction at every stage. Each contract meant manually copying and exporting documents, renaming files, cleaning up internal comments, and chasing stakeholders for approvals. Sales teams occasionally worked from outdated versions, legal had to piece together negotiation history from email chains, and when someone left the company, critical context often left with them.
“There were simply too many administrative steps,” Thao explains. “The process was inefficient and time-consuming. As a lean legal team supporting a fast-moving organization, we knew something had to change.”
As contract volume rose, the gap between what the legal team needed and what the old tools could support grew wider.
The team looked for a solution that could consolidate the workflow into a single, controlled, transparent environment — something robust enough to support legal, but simple enough for sales, finance, and product teams to use confidently.
Juro stood out as the only platform that brought creation, negotiation, approval, signature, and storage together end-to-end.
Fazz Financial onboarded with Juro and never looked back. Commercial teams now confidently self-serve agreements end to end within the platform.
“When contracts are created using our templates, everything happens in Juro,” Thao explains. “The sales team can self-serve the entire process — from drafting through to post-signature contract management.”
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Juro’s Smartfields have also given the team confidence to move faster without sacrificing control.
“Smartfields in Juro are so robust and flexible that we’ve been able to set up different approval rules and trust that contracts will progress quickly and safely through the platform.”
Centralizing every version, comment, and negotiation history has removed friction for both legal and commercial teams — and delivered meaningful time savings.
“One of the biggest wins is that we’re no longer fighting to maintain visibility over versions or past contract discussions. The entire process now lives in Juro, with every change and conversation clearly displayed and documented in one place.”
As a result, negotiations are smoother and more efficient, without legal needing to be involved at every step.
“This has made negotiation far more productive,” Thao explains. “Legal no longer needs to be part of every email exchange. We can work in the background and step in only when something requires our oversight in Juro.”
“In fact, Juro has even improved how legal and sales communicate internally,” Thao adds. “The best thing about Juro is how well the platform’s functionality and flexibility support the entire business — not just the legal team.”
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The efficiency gains from adopting Juro were immediate and tangible. Creating a contract from a Google Doc template previously took 30–45 minutes; with Juro, that time has been cut in half.
And that doesn’t account for the hidden hours saved by removing version confusion, fragmented approvals, and manual document handling across multiple tools.
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“I would absolutely recommend Juro. We love that the entire contract lifecycle happens end to end in one place, and as a legal team, we’re saving roughly half the time we used to spend on contracts,” Thao says.
“We can trust that everything is captured in a single environment, without wasting time searching for key information. With Juro, it’s all right at our fingertips.”
