An interview should feel like a conversation, not a quiz.
The more you understand what we’re looking for (and why) the easier it is to show us your best work.
The guidance below reflects thousands of hours of interviews we’ve run since 2016 and the feedback we’ve gathered from successful (and unsuccessful) candidates. Use it to prepare, but also to decide whether we’re the right place for you.
1. Do the homework
We don’t play “gotcha” during interviews. All the basics live in the job ad, public blog posts and our open-source handbook. Before the first call, set aside an hour to dig in.
Start with the ad. Paraphrase the role in your own words, then write down three questions that naturally arise. Bringing that summary and those questions to the qualification call is an instant credibility boost.
Map your experience. Grab two colours: one for “I’ve done this” and one for “I haven’t… yet”. Mark every bullet in the description. For the gaps, jot what you’d do in the first 90 days to close them. Showing a learning plan beats pretending a gap isn’t there.
Tailor your resume. Move the most relevant bullets on your CV to the top, tighten them into outcomes (“Closed £500k ACV in SMB SaaS” → “Responsible for sales”), and add two lines at the top explaining why this role at Juro.
Look beyond our site. Scan recent podcast interviews with our CEO, user reviews on G2 or Trustpilot, and news on the legal-tech market. The goal isn’t to recite facts but to form hypotheses you can test during the panel.
This prep takes less than 60 minutes but puts you in the top quartile of candidates immediately.
2. Tell tight STAR stories
We lean heavily on behavioural questions (”Tell me about a time when you…”), because past actions predict future ones better than hypotheticals (”How would you…”). The fastest way to give us what we need is the STAR method:
Situation – set the context in one sentence.
Task – what you needed to achieve.
Action – the steps you took, in order, focusing on your contribution.
Result – the measurable outcome and what you learned.
Have four stories ready: one success, one failure, one teamwork challenge and one initiative you led. Time-box each to two minutes, then be ready to dive deeper when we probe.
Pro tip: write the four headings on a sticky note next to your camera. Even seasoned speakers lose track under pressure; a visual cue keeps you on course.
3. Show your AI curiosity
Since late 2023 we’ve asked every candidate, from engineers to finance, “How have you used AI to augment your work?” We’re not fishing for trick use-cases; we’re gauging mindset. Good answers share three traits:
Specificity. “I’ve dabbled with ChatGPT” is vague. “I auto-generated a test suite with GPT-4 that cut QA time by 30%” shows impact.
Iteration. Tell us what worked and what didn’t. That signals scientific thinking.
Forward look. Mention something you’d like to automate next quarter if you had the tools.
Examples we’ve loved:
Sales – drafted personalised account briefs from Salesforce notes, saving incremental time per prospect.
Customer support – fine-tuned a model on past tickets to suggest next-best actions, lowering median resolution time.
Engineering – used Cursor to speed up cycle times by 1.5X.
If you’re new to AI, pick a small workflow this week — summarising a report, drafting code comments, clustering support tickets — and try an available model. Five genuine minutes of use beats a theoretical lecture.
4. Understand our values
Our four values — Be more human, Keep it simple, Strive to deliver, Love the details — guide daily decisions, not just wall art. We won’t quiz you on the wording, but we will ask how you work. A few ways to prepare:
Consume our content. Scroll our handbook, watch an on-demand demo and notice the tone in our support docs. Where do you see the values in action?
Reflect honestly. Think of a moment you simplified a gnarly process, had healthy, unfiltered debate with a co-worker or sweated a tiny detail that delighted users. Frame each with STAR.
Address friction. If a value clashes with your style (say, you’re spontaneous and Love the details feels heavy), explain how you compensate — perhaps by pairing with a detail-oriented colleague.
5. Ask smart questions
Great questions do two things: they test whether we’re the right place for you and they show us you’re thinking beyond the next pay cheque.
Aim for depth, not quantity. Two probing questions beat ten generic ones.
Spread them out. Ask the hiring manager about cross-team decision-making; ask a future peer about tooling; ask the Talent team about what does / doesn’t work in culture.
Probe weaknesses. “Which value did the team struggle with most last quarter, and what are you doing about it?” shows you want reality, not a brochure.
Keep a running document during your research phase so you can ask higher-order questions later, rather than repeating basics.
6. Know what you want
We start most interviews with “Walk us through what you’re optimising for in your next move.” Clear preferences help both sides. Examples:
“I want a mid-stage startup where I can own a product area end-to-end.”
“I’m looking for an async-first culture so I can balance family without sacrificing growth.”
“I thrive where AI experimentation is encouraged, budgets are modest but autonomy is high.”
If you’re unsure, spend 15 minutes listing five elements of your best workday (team size, autonomy, feedback frequency, tech stack, impact scope). Rank them; that ranking is interview gold.
7. Life after the offer
(You’re still interviewing us, after all.)
Choice-first, not remote-first. Every Juror has a choice from Day One whether to work from an office hub of from home on any given day. Our London and Boston hubs are lively, but equally we have Jurors working from the Scottish highlands. Ask how your function collaborates and what travel budget is attached.
90-day runway. Every new Juror gets a published onboarding plan with success metrics, plus a buddy. Bring up what support you’d need to hit those.
More valuable meetings. We favour Looms, Slack threads and pre-reads. Every meeting we have in the diary is expected to be up to PAR (purpose, agenda, results). If deep-work time matters to you, dig into how we protect it.
AI toolbox. Every Juror has access to ChatGPT, and every team uses several specialised AI tools. We’re also looking continuously at making tech work better for you (e.g. AI notetakers). If tooling matters to you, talk specifics.
A note on logistics
All stages happen over Zoom by default. If you prefer an in-person touch-point, let us know — we’ll gladly host you at our London or Boston hub.
Wrapping up
An interview is a two-way discussion. If you:
Prepare targeted questions and concise stories,
Demonstrate genuine curiosity and AI fluency, and
Connect your ambitions to our mission to make contracts more human
By doing these things, you’ll not only ace the interview but also figure out whether Juro is the place where you’ll do your best work.
Thomas Forstner is the VP of People & Talent at Juro, where he leads the development of Juro’s people strategy and talent initiatives. Joining Juro in 2020, Thomas has played a pivotal role in scaling the team and building a world-class talent acquisition framework to support Juro’s rapid growth.
His focus on values-driven hiring and a positive candidate experience has established Juro as an employer of choice, with industry-leading Glassdoor ratings and a string of employer awards.
Before Juro, Thomas held key roles at Paddle, where he scaled the workforce from 35 to 135 employees and helped launch Paddle’s international expansion, including opening its first US office. His career also includes talent and recruitment roles at Algolia and Bosch Japan, where he developed scalable hiring practices and fostered a diverse, inclusive culture.
With a strong background in people management and talent operations, Thomas ensures that Juro attracts and retains top talent in a way that aligns with the company’s mission and values.