HelloSign: basic eSignature
HelloSign helps thousands of companies get PDFs signed, both natively and by incorporating its technology into other platforms. But how do its features measure up for users that need to do more with contracts? Can HelloSign enable you to manage contracts end-to-end in one unified workspace?
This page explores the features, limitations and pricing of HelloSign, in comparison to Juro's all-in-one contract automation platform.
HelloSign is a popular eSignature solution, and is even used by some contract management platforms to provide enable contract signing where native signature is lacking.
But while HelloSign offers a cost-effective option for basic signature requirements, many of the essential features legal teams need are lacking. Similarly, many of the key features are only available on premium plans, meaning HelloSign can quickly become a costly proposition.
Key pain points that users encounter with HelloSign are:
- Unexpected limitations: templates and recipients can be restricted in number, meaning users face barriers to getting business-critical documents signed. This can create bottlenecks, friction and unexpected costs
- Unresponsive support: support is delivered via email, without dedicated customer success managers, and users have reported delays and long turnaround times when trying to resolve issues with their workflows
- Lack of flexibility: HelloSign's PDF-based workflow makes changes and collaboration difficult, leading to clunky user experience
- No data layer: key metadata isn't captured, making it hard to search and report on your contract data
For a deep set of features to help visionary legal counsel and the teams they enable to agree and manage contracts in one unified workspace, it's worth considering the benefits of an all-in-one contract automation platform.
Let’s discover the various benefits of using Juro for your contracts, and how Juro’s browser-native editor makes every aspect of contract management frictionless for legal and business users.
✍️ More than just eSignature
Signing contracts is a key part of growing your business, but it's just one part of the contract lifecycle.
If HelloSign forms part of your contracts process, then you're probably also using Word, emails, PDFs and shared drives too - creating friction and delays as you switch between systems.
Juro is an all-in-one contract automation platform that replaces all these tools with just one, enabling you to create, negotiate, sign, manage, track and renew contracts - all in one unified workspace.
💗 A platform that scales with your company
There's nothing worse than hitting an in-product limitation that blocks you from getting a deal over the line.
If the numbers of templates you need to create and contracts you need to sign are increasing, that's great - it means your business is growing!
That's why unlike HelloSign, Juro has no limit on templates, nor signatures - the platform is built to scale
🌐 A browser-native editor built for contracts
PDFs are useful but they have obvious limitations. As an offline file format, they don't capture metadata, they're inflexible, making collaboration difficult and rich analytics almost impossible.
Juro's editor is custom-built on a JSON data layer, so that your contracts are born as structured data, making them truly dynamic digital documents.
Juro's editor also allows for rich media, advanced features like conditional logic, and sidebar collaboration to get your contracts over the line faster - and help everyone agree more.
➕ A data-rich repository for your key documents
For fast-growth businesses approaching key milestones like M&A, funding rounds or huge partnership deals, it's not good enough to simply have a shared drive of PDFs.
You need to quickly and accurately know what's actually in them. Juro contracts are searchable from day one, meaning you can query and manipulate contract data at scale easily, using custom table views and dashboards.
Never miss a renewal deadline again, thanks to a data-rich repository that tells you a whole lot more than simply whether contracts are signed or not.
Looking at HelloSign's offering as a whole, it's clearly a robust and powerful option when it comes to signatures, with advanced security features and strong integrations with shared drive solutions. But signing is just one part of the contract story for fast-growing businesses - and one that can become both expensive and limiting if you rely only on an eSignature solution like HelloSign to handle contracts end-to-end.
If you're considering your budget in the context of the entire contract lifecycle, rather than just signature, Juro's flexible plans start at free, and offer simple, user-based pricing that means you don't need to worry about any nasty surprises when contract volume increases as your business grows.
Juro offers flexible plans to suit any business. Head over to our pricing page to select a plan that's right for your business.
Read independent HelloSign reviews
HelloSign is rated on G2 with 4.7 out of 5 and on Capterra with 4.6 out of 5. These scores are considerably lower than Juro's ratings on both platforms, with both rating our contract automation software 4.8 out of 5.
Below are some recent HelloSign reviews:
"There are unmentioned restrictions such as limits on people you can send it to, and how many documents you can send in 24 hours"
"Configuring the signatures is clunky. It's not clear how I can fill in certain types of information"
"Lack of follow-through from the support team when I experienced issues with one of my templates"
"Some documents fail to upload, when I reached out to support, it took a month going back and forth to try to figure it out"
Read independent Juro reviews
Juro is top-rated on Capterra and G2, leading the category for Ease of Setup and Quality of Support.
Our users say:
"Thanks to Juro, teams within our business can send out clear, well-drafted, beautifully designed commercial agreements that can be signed quickly"
"We've created a workflow that is scalable, quicker, automated and allows other teams to self-serve their contracts. For a small legal team this is essential and has saved us so much time"
"Easy to learn, intuitive user interface, anyone can use it without training. The Q&A function is amazing and let me as a legal person focus on contracts which actually require my expertise in drafting and negotiating"
"If you're looking for a simple to use, but powerful piece of contract management software that will have a tangible business impact, Juro is worth evaluating"