Scaling contracts from hundreds to thousands
Tamara is MENA’s leading payments innovator, focused on providing a seamless experience for merchants and customers through fair and transparent financial solutions. Tamara was founded in Riyadh, Saudi Arabia in late 2020, and it has since grown to more than 270 employees in offices around the world in KSA, UAE, Germany and Vietnam.
Tamara has over 4 million customers and more than 5,000 partner merchants including leading global and regional brands like IKEA, SHEIN, Adidas, Namshi and Jarir plus local SMEs.
We’ve saved at least ten minutes per contract. Considering the volume of contracts, giving this time back to the organization was invaluable
- Khalid Al Turki, Senior Strategy and Ops Analyst, Tamara
The challenge: a contracting process fit for explosive growth
Tamara grew 10x in just over a year. Contract volumes increased from hundreds to thousands in a few months. This required end-to-end automation to meet partner onboarding demand - there was a critical need to streamline the partner onboarding experience driving efficiency across each step in the chain.
The requirements: what did Tamara need?
Khalid Al Turki, Senior Strategy and Ops Analyst at Tamara, wanted a contracts platform that:
- Was robust enough to handle Tamara’s skyrocketing contract volumes
- Allowed the sales team to continue to agree contracts through Salesforce
He evaluated his options and chose Juro as the best fit for his needs.
I would definitely recommend Juro - your life will be easier and you’ll save time, which is the most valuable asset you have
The solution: simplified, secure contract automation
Tamara partnered with Juro to enable the sales team with automated workflows that would cut down onboarding time and increase documentation accuracy.
“We’ve saved at least ten minutes per contract. Considering the volume of contracts, giving this time back to the organization was invaluable,” said Khalid.
“We selected Juro for its simplicity, ease of integration and security.”
The results: thousands of contracts processed through Juro
Over six months, contract volumes increased into the thousands, and having a contract management platform in place has made all the difference for Khalid and others in the business.
“Our COO was incredibly satisfied with the new contract process. Previously he had to sign everything individually through the eSignature platform. Now it’s all done in half a minute - he can check the information once, because it’s standardized, and bulk-sign with one click.”
“If not for Juro, we would’ve had to hire many more people just to focus on contract admin. I would definitely recommend Juro - your life will be easier and you’ll save time, which is the most valuable asset you have.”
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