Use this terms and conditions of sale agreement template to help simplify your sales process.
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Securing sales and maintaining customer trust is paramount for businesses. Use this free terms and conditions of sale template to simplify your sales process.
The relationship between businesses and their customers is the bedrock of commerce, and this relationship is often governed by terms and conditions of sale.
These terms dictate the conditions under which a product or service is sold and set the groundwork for a successful business relationship.
So, what are terms and conditions of sale? Why are they essential, when should they be used, what should they encompass, and how can they be managed effectively? Let's dive in.
Terms and conditions of sale, often abbreviated as T&Cs, are the stipulations and guidelines under which a product or service is sold.
They define the rights, responsibilities, and obligations of both the seller and the buyer. These terms cover aspects like product details, pricing, delivery timelines, return policies, warranties, and dispute resolution mechanisms.
Once both parties— the seller and the buyer— agree upon and sign the terms and conditions, they become legally binding. These terms then govern the sales relationship, outlining the duties and rights of both parties.
For instance, the T&Cs will specify the product or service details, the agreed price, and the conditions under which a return or refund might be possible.
At their essence, terms and conditions serve as a roadmap for the sales relationship, offering a transparent framework for both parties to interact.
If either side fails to uphold their end of the agreement, the other can seek remedies, which might include legal action.
Terms and conditions should be in place whenever a business sells a product or service. Whether it's a one-time sale or a long-term service contract, having clear T&Cs ensures both parties understand their obligations and rights.
They are especially crucial for significant sales or long-term business relationships to minimize potential disputes or misunderstandings.
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Traditionally, sales teams manage terms and conditions using various tools:
This process can be cumbersome and disjointed, leading to inefficiencies. Modern contract management platforms, like Juro, offer a streamlined approach, allowing businesses to manage their terms and conditions from start to finish within a single platform.
Features like automated templates, in-platform commenting, mobile-responsive eSignature, and a secure contract repository make the process seamless and efficient.
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Juro's advanced AI-driven contract collaboration platform empowers your team to draft, finalize, and oversee terms and conditions of sales up to ten times quicker than conventional methods. With Juro, you can:
Terms and conditions of sale are a seller's standard rules for every order, covering price, payment, delivery, returns and the limits on the seller's liability. Businesses attach them to quotes and order confirmations so each sale runs on the same terms without a fresh negotiation.
Usually, yes. Without them, the law fills the gaps with default rules that may not suit you, for example on when payment is due or when risk in the goods passes to the buyer. Standard terms cost nothing extra to apply once they're written, so they protect small orders as well as large ones.
A purchase order is the buyer's document, and it often carries the buyer's own terms. Terms and conditions of sale are the seller's version, so the two can conflict on points like liability and payment dates. When both are in play, state clearly in your quote and order confirmation that your terms apply, because in many countries the last set of terms sent before the deal is accepted wins.
Many sellers cap their liability at the price paid for the order and exclude indirect losses such as lost profits. Some liability usually can't be limited by law, for example for death or personal injury caused by negligence, so a clause that tries to exclude everything may be unenforceable. Consumer sales normally have stricter rules than business sales, so check which applies before relying on the cap.
It's a sound starting point, but tailor the delivery and returns terms to how you actually sell, and check whether your customers are businesses or consumers. For specific legal advice on your contract templates, consult an attorney.
Build your terms in Juro once and let sales generate every order contract from the same template, filling in the customer and the price. When you change a position, such as your payment terms, you update the one template and every new contract uses it. Signed contracts are stored together and can be searched for payment dates and liability caps, which helps when a customer disputes an invoice.
Yes. Juro's Operator can write a new terms and conditions of sale template based on the contracts you already sign, reflecting your drafting style and your usual positions on liability and payment. The first draft goes to your legal team for approval before anyone uses it, so it matches your risk appetite.
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