Dotloop vs DocuSign: which is best for your business?

Guides
October 28, 2022
9
min

Dotloop and DocuSign are both popular tools for businesses that want to get basic documents signed. But both tools provide value in different ways, so which tool is best suited for your business? 

To help you choose the tool that’s right for you, we compared Dotloop vs DocuSign across seven different criteria:

  • Electronic signature functionality
  • Ease of use
  • Security
  • Customization
  • Integrations
  • Device accessibility
  • Pricing

Juro is the #1-rated contract platform for ease of setup and quality of support, according to independent reviews - and the all-in-one contract automation platform includes native advanced electronic signature as standard. 

Hit the button below to find out more. Alternatively, read on to discover how Dotloop compares to DocuSign.

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What is Dotloop?

Dotloop is a complete transaction management tool designed for professionals in the real estate industry. It also offers eSignature functionality, making it a popular choice for brokers and agents that want to make signing real estate documents quick and easy. 

What is DocuSign?

DocuSign is one of the most popular eSignature tools on the market, with customers across a variety of different industries. The software enables users to send, sign and store a wide range of documents securely online.

But how do Dotloop and DocuSign compare? Let’s find out. 

Dotloop vs DocuSign: which is the best option?

✍️ Electronic signature feature overview 

DocuSign and Dotloop provide the basic functionality needed to sign documents electronically. Both platforms allow users to add secure and legally binding eSignatures to legal documents, enabling them to move away from wet ink signatures

But DocuSign does provide a more advanced eSigning experience for its users, which is unsurprising given that it’s what the tool specializes in. For example, independent reviews on Dotloop describe how users can’t assign multiple signature fields to one signatory. This is possible in DocuSign. 

However, Dotloop offers functionality beyond just eSigning. While DocuSign makes signing documents quick and easy for real estate professionals, Dotloop has all of the features real estate teams need to manage transactions from start to finish. 

Dotloop also makes it easy to bring buyers into the process, with features including transaction monitoring and a messenger feature that makes it easy to communicate with clients. DocuSign is missing this functionality. 

🌟Dotloop reviews

“The electronic signature feature makes it easy to have clients and others review and sign off on documents no matter where they are”
“I dislike that I cannot select multiple signature/initial fields and assign them to one person”

🌟DocuSign reviews

“The software itself is great, perhaps even best-in-class. It makes sense that they're the go-to for e-signatures”
The DocuSign system replaces the hassle of manual paperwork with the convenience of digital documents”

🏆 Dotloop vs DocuSign: which has the best features?

Since it is an end-to-end solution, Dotloop has more features than DocuSign. 

However, these features will only be useful for real estate professionals. DocuSign offers a more advanced set of eSigning features for businesses and individuals that need to just sign contracts and nothing more.

But if you’re looking for a tool that enables you to create, negotiate, review, sign, and track contracts electronically, a tool like Juro has the best feature set. If you want to find out more, book a specialized demo with our team. 

👍 Ease of use 

Dotloop and DocuSign are both relatively easy to use when it comes to signing documents electronically.  

Since DocuSign is a basic eSignature tool, users can eSign contracts in a few simple steps. First, they’ll need to upload or create a document. They’ll then need to prepare it for eSigning, after which it’s emailed to the signatory requesting their signature. Sounds simple, right?

But Dotloop is an end-to-end transaction management solution, so there are more steps to complete before a contract can be sent out for eSigning. For example, real estate professionals will usually create a listing in the platform first and the details that are entered within the listing are automatically reflected in the document they’re signing later. 

This has both advantages and disadvantages. It means that Dotloop is great for real estate professionals that need to create listings anyway and don’t want the hassle of entering this data multiple times. But it also means that Dotloop isn’t a suitable eSigning solution for users that don’t need to create listings to get documents signed. 

It’s also worth noting that Dotloop’s user interface (UI) isn’t as clear and user-friendly as DocuSign’s UI. DocuSign provides simple workflows and is easier to navigate, making it a great option for businesses that need to sign documents quickly and without friction. 

🌟Dotloop reviews

“The setup for electronic signature is pretty good, though not as easy as HelloSign and others”
“It is difficult to add in supplemental information or to make significant changes to a template”

🌟DocuSign reviews

“What I like the most about this software is the convenience of it. The software makes it very easy to e-sign a document”
“I like the ease of use of DocuSign. Very user-friendly. Upload your documents and send them off”

🏆 Dotloop vs DocuSign: which is easier to use?

DocuSign is easier to use than Dotloop when it comes to signing documents. It has a user-friendly interface and enables users to sign documents electronically in just a few steps.

However, the downside of DocuSign is that it also offers fewer features and can only be used to sign documents, not manage them. This is worth considering when choosing a tool. 

🔒 Security 

While Dotloop has the necessary security measures you’d expect from an eSignature tool, DocuSign still outperforms it on the security front. 

This is because DocuSign has advanced security features, making it one of the most trusted eSigning solutions on the market. These advanced security features include strong encryption, tamper seals, intent confirmation, and compliance with eSignature laws, like the eIDAS regulation and ESIGN Act

It’s also worth mentioning that various independent reviews on G2 have expressed concern about Dotloop’s ownership following its acquisition by Zillow. This is something that potential buyers may want to research in more detail before purchasing the tool. 

🌟Dotloop reviews

“Be mindful of their ownership by Zillow. This may significantly change their features, the security and privacy of your data, and the goals of the software platform”
“Privacy is terrible. Since Zillow purchased the company, pending sales showed up with the accepted price on Zillow”

🌟DocuSign reviews

“It is used by many and has a trusted reputation as a safe and secure means to get documents signed”
“From APIs to security, you can be confident in DocuSign's ability to achieve whatever your business needs from a documentation perspective”

🏆 Dotloop vs DocuSign: which is more secure?

Overall, DocuSign has more advanced security measures than Dotloop. This is unsurprising given that DocuSign is one of the most established and trusted eSignature solutions on the market.  

🎨 Customization 

Both Dotloop and DocuSign enable users to customize their workflows. 

Dotloop users can customize their dashboard by adding their branding. Users on the more expensive plans can also upload their logos into Dotloop and add them to document templates, among other things. 

However, independent reviews of Dotloop on G2 suggest that users want the platform to be more customizable. In particular, they want to be able to customize their documents and messages more.

DocuSign is also customizable, and the platform allows users to edit the colours, logos, buttons, and messages. DocuSign users can even customize their headers, footers, and URLs, which isn’t possible in most eSignature tools. 

🌟Dotloop reviews

“I'd like to be able to customize the document a bit more before it generates”
“I wish you could customize the 'default' messages that are sent out”

🌟DocuSign reviews

“The only frustrating thing here was just the customization of appearance. I had some difficulty matching the appearance of forms with our brand appearance”
“I've tried similar programs, and have found Docusign to be not only the best value but also be customizable”

🏆 Dotloop vs DocuSign: which is more customizable? 

Overall, DocuSign has more customization options than Dotloop. This makes it a great option for teams that want to customize their workflows and documents heavily. 

🔗 Integrations 

When it comes to integrations, DocuSign integrates with more tools than Dotloop does. However, the integrations that Dotloop does offer are better suited to real estate businesses. 

For example, DocuSign integrates more than 400 tools, including most of the mainstream solutions like Salesforce, Apple, Oracle, and Google. This makes it a great option for enterprise-level businesses that also use these tools. 

Meanwhile, Dotloop only integrates with roughly 75 different tools, including Zillow, Quickbooks, BoomTown!, Brokersumo, and more. These integrations are ideal for brokers and agents that already use the platforms. 

🌟Dotloop reviews

“Easy to learn, set up, and integrate into my business process”
“Pretty straightforward, and they have integrations with many different platforms”

🌟DocuSign reviews

“The Salesforce integration is my favourite feature”
“The integration with third-party APIs and the application of DocuSign is superb”

🏆 Dotloop vs DocuSign: which has the best integrations?

DocuSign has many more integrations than Dotloop does, as it integrates with more than 400 tools - just like Juro and other DocuSign alternatives

But Dotloop’s integrations are far better for real estate professionals since the tool integrates with lots of industry-specific platforms that DocuSign and other eSignature tools do not. 

📱 Device accessibility

Both Dotloop and DocuSign are accessible on most devices, including phones and desktops. This makes both tools a convenient option for users that want to eSign documents on the go. 

That said, Dotloop has been criticized by users for not offering the full feature set on mobile, according to independent reviews on G2. But the same is true for DocuSign. In fact, DocuSign has said that their mobile app is built to handle most workflows, but that certain advanced features aren’t compatible with their mobile app.  

🌟Dotloop reviews

“I enjoy using Dotloop because my clients find it easy to use! They can receive and sign documents on their phone, computer, or any other device”
“Mobile integration seems like almost an afterthought, there are many features that are available on desktop, but not in mobile”

🌟DocuSign reviews

“I can send any digital documents in just a few seconds to all my customers for eSignature, and recipients also have the privilege to sign these documents using any device”
“Clients are easily able to view the envelope, see where they are to sign, and sign from their phone (or any mobile device) or a desktop computer”

🏆 Dotloop vs DocuSign: which is most accessible on different devices?

Both Dotloop and DocuSign are accessible across a variety of devices, including mobile, tablet and desktop. But both tools also offer a limited feature set on mobile. This means that it’s important to check exactly which features are available through their mobile app when choosing a tool. 

💰 Pricing

Since Dotloop and DocuSign both have different feature offerings, it’s difficult to compare the two providers based on pricing. 

While DocuSign does offer the cheapest plan, it’s also much more basic than Dotloop’s most affordable plan which offers lots of transaction management features as well as eSignatures. 

Let’s dig into the plans together now. 

Dotloop offers three different plans: premium, teams and business plus. 

Their most affordable plan is their premium plan for agents, which starts from $31.99 per month. This plan includes unlimited transactions, access to Dotloop’s document editor, eSignatures and more. 

However, this plan doesn’t include access to custom branding, reporting functionality or a dedicated customer success manager. If you want these features, you’ll need to pay more for their more advanced plans.

Unfortunately, the price of Dotloop’s team plan and business plus plans aren’t advertised on their website, so you’ll need to get in touch with them for customized pricing. 

DocuSign also offers multiple different plans. Their general eSignature plans are priced accordingly:

  • Personal plan: $10 per month 
  • Standard plan: $25 per user per month 
  • Business pro plan: $40 per user per month 

They also offer enhanced plans with customizable pricing for larger businesses that need eSignature. 

🌟 Dotloop pricing 

“When you factor in the price and the need for additional software for CRM and accounting functionality, the value of Dotloop is heavily diminished”
“I do not I like the price and I'm starting to search for other opportunities with better value in the market”

🌟DocuSign pricing

“Though a steep price is attached, the features and security it offers are worth the investment”
“It is very expensive for companies. They should review their pricing because it's way too much”

🏆 Dotloop vs DocuSign: which is the cheapest?

DocuSign offers the cheapest plan, which is their personal plan starting at $10 per month. However, this plan is far more basic than Dotloop’s cheapest plan which includes access to a variety of useful features. 

If you’re deciding between the two tools based on price, it’s important to carefully consider which features you need, and which features will go to waste.  

DocuSign vs Dotloop: What’s best for your business overall?

Dotloop and DocuSign are both great tools for eSigning. But they have completely different features and advantages, so you’ll need to consider your specific needs when choosing between the two. 

For example, DocuSign is a great tool for businesses that just want to sign documents quickly and easily. But it’s not a great solution for businesses that want to manage real estate transactions from end to end. If you want a comprehensive real estate tool, Dotloop can be a better choice. 

DocuSign is also not the best option if you want to do more than just sign business contracts, as it doesn’t offer the features needed to manage contracts in other stages of the contract lifecycle. If it’s an all-in-one contract solution you’re after, a contract automation tool like Juro will suit you best. 

Need to do more than just sign contracts?

Juro is the all-in-one contract automation platform that enables all teams to streamline the creation, execution and management of routine contracts at scale. Fill in the form below to find out more. 

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